Shipping Policy – PexDeal

1. Order Processing

Once you place an order with PexDeal, our team will process and prepare it for shipment. Orders are processed as soon as possible, subject to product availability and order verification.

2. Shipping & Delivery Time

We aim to deliver orders within 3–5 business days after order processing and dispatch.

Please note that delivery times may vary depending on your location, courier availability, public holidays, weather conditions, or other unforeseen circumstances.

3. Shipping Partners

To ensure reliable delivery, PexDeal works with trusted courier services, including:

• Leopards Courier
• TCS
• PostEx

The courier service used for your order will depend on delivery location, availability, and operational requirements.

4. Shipping Charges

Any applicable shipping charges will be communicated at checkout or before order confirmation. If free shipping is offered on a particular order or promotion, the applicable terms will be displayed accordingly.

5. Order Tracking

Once your order has been dispatched, you may contact our customer support team to inquire about your shipment status and tracking details, where available.

6. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate and complete shipping information, including their name, phone number, and delivery address.

PexDeal will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information. If a delivery attempt fails, the courier may contact you to arrange another attempt, subject to its policies.

7. Delayed or Lost Shipments

Although we work with reliable courier partners, unexpected delays may occasionally occur. If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking its status with the relevant courier.

8. Contact Information

If you have any questions regarding shipping, delivery, or your order, please contact us using the details below.

Store Name: PexDeal
Phone / WhatsApp: 03160561079
Address: Raja Munir Street, Islamabad, Pakistan

Thank you for shopping with PexDeal. We appreciate your trust in us and look forward to serving you!